You can deactivate the JioTune using any of the four easy methods mentioned below -
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JioSaavn app
- Open the JioSaavn app.
- Select the ‘JioTunes’ option on the Home page.
- Your current JioTune details will be displayed at the top of the page.
- Tap ‘Deactivate’ to deactivate or stop the JioTune service.
- You will get a confirmation pop-up once your request is submitted successfully.
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MyJio app
- Open the MyJio app.
- Select the ‘JioTunes’ option on the Home page.
- Your current JioTune will be displayed on the top.
- Tap ‘Deactivate’ to deactivate or stop the JioTune service.
- You will get a confirmation pop-up once your request is submitted successfully.
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SMS
- Send an SMS "Stop" to 56789 or 155223 from your Jio number and follow the process to deactivate your JioTune.
- JioTune will be deactivated and you will receive a deactivation confirmation SMS on your Jio number.
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IVR
- Dial 155223 from your Jio number and follow the instructions shared on the IVR to deactivate the JioTune.
- Once done, the JioTune will be deactivated and you will receive a deactivation confirmation SMS on your Jio number.