If callers can't hear your JioTune, please try setting it again using any of the following methods to see if it resolves the issue.
JioSaavn App/MyJio App:
1. Log in with your Jio number.
2. If already logged in then relaunch the app again and try setting a JioTune, like before.
3. Check if you are on the updated version of the app.
IVR:
1. Dial 56789 from the Jio number on which you wish to set JioTune.
2. Follow the instructions on IVR to select the song of your choice.
SMS:
1. Send an SMS with the first 3 words of the song/film/album of your choice to 56789 (toll-free).
2. You will receive an SMS with the list of songs matching your input along with instructions on how to set the song of your choice as your JioTune.
3. Alternatively, you can SMS “JT” to 56789 and follow the instructions.
Copy JioTune of another Jio number:
1. Press *(star) on your keypad before the call is answered.
2. You will receive an SMS to confirm your consent.
3. Simply reply to this SMS with a 'Y' within 30 minutes and the selected JioTune will be activated on your Jio number.