Coupon codes are unique and can be redeemed in different ways. In case you need help with the redemption steps, check out this article for help.
Also, please note that these coupon codes are account-specific, and if you're using your friend/family's coupon code, it won't work. You might also get an error if you've used the code already. If you still need help, feel free to write to us from your JioSaavn app settings > Contact us/Chat with us.