No worries, let's try fixing this together. We suggest you update the JioSaavn app to the latest version, restart your phone & launch the JioSaavn app on a stable internet connection to check if the issue resolves. If not, switch between Wi-Fi and cellular data and try once again.
If this doesn't work, please write to us from the JioSaavn app settings using the 'Contact us/Chat with us' option, and we'd be glad to help!